Change is coming to the plaza

Change is coming to the plaza.

Spring 2016 — Summer 2017

We want to keep you in the loop. This site was built to provide the community with construction updates, impact notices and news. Stay in the know and sign up for our newsletter below.

Progress continues at the Plaza!  We’re happy to announce that we’re in the final stretch of Phase 2.  Here’s a look at what we’ve been up to and what you can expect in the coming months:

Phase 1 – Complete!

✓     New security offices on the second floor

✓     Behind the scenes demolition and improvements

Phase 2 – Currently Underway

❏     New first-floor restrooms

❏     New first-floor customer service area

❏     New first-floor retail spaces

✓     Relocation and installment of new escalator

❏     Improved waiting areas with exterior views

✓     New digital real-time information signs

Our construction crews have been hard at work and we’re happy to report the corridor between Sprague and Riverside is now open! This will provide quicker access between Sprague and Riverside.


Your favorite Plaza tenants remain open on the 2nd floor but will be moving soon. Look for our signage to see their future locations. 

Crews continue to put the final touches on other areas including first-floor restrooms, improved waiting areas, and our centrally located customer service area.  The cougars haven’t shown up yet but we’re setting the stage for them.


And in case you missed it, check out the new Plaza Mural from noted muralist Jason Corcoran.  Hurry, though, this one’s coming down with the construction walls.


All in all, we are happy to report that this project is on time and within budget, and we are still expecting it to be completed this summer.

To sum it up, here are a few things to keep in mind during this final phase of the project:

  • The 2nd-floor businesses, services, and skywalks are open to the public and accessible using the stairs or the elevator.  Businesses will be relocating to the main floor soon so watch for signs.
  • Interior construction walls remain where needed to keep work areas separate from customers.  Safety first!
  • No impacts to loading zones or bus schedules are expected

And don’t forget:

  • Be Safe! Stay clear of construction areas and equipment
  • Have a question? Ask!  Customer Service representatives and security personnel are on deck to help you out.

Are you a downtown business located near the Plaza? Learn More (.pdf)


Interested in leasing space at the Plaza?

Contact Leasing

Stay in the Know

Email updates

Send me email updates on STA Plaza construction progress, community impact and news.

STA Board of Directors Approves Walker Construction Bid for Plaza Renovation

At their March board meeting, the STA Board of Directors approved the award of the construction contract for the STA Plaza renovation to Walker Construction. Walker’s bid was the lowest of four competitive bids received. The contract was signed on March 31st. “Our goal is to minimize disruption to our customers and neighbors, and keeping the Plaza open during the remodel is key to doing that,” said Spokane County Commissioner and STA Board Chairman, Al French. “Walker’s experience and capabilities are well-suited for this multi-phase renovation project. We’re very pleased that their bid is within budget and represents a very good value to the community.”

Construction is expected to begin in the latter half of April. Plaza neighbors and customers will be kept apprised through proactive and ongoing communications, including weekly project updates to stakeholders.

The goal of the Plaza renovation project is to support a vibrant downtown by improving the Plaza’s functionality for the customer and community. Completing the capital renovation project fulfills a commitment made in 2008 to the downtown community to enhance the customer and visitor experience. The project was halted during the Great Recession, but reinitiated in 2014 as the economy showed signs of improvement.

Spokane Transit is also in the midst of a public outreach process seeking community input on a preliminary proposal to increase passenger fares. The potential increase is tied to STA’s passenger fare policy which closely tracks annual operating costs, and is unrelated to the funding for the capital renovation project at the STA Plaza.

For more information, and to sign up for regular updates, please visit