Change is coming to the plaza

Change is coming to the plaza.

Construction is Complete!

This site was built to provide the community with construction updates throughout the Spring 2016 - Summer 2017 project. We are happy to announce that the Plaza Renovation project is substantially complete ahead of schedule and within budget.

Here’s a look back at what we’ve been up to and all the changes you can expect to see the next time you’re at the Plaza. 

Phase 1 – Complete!

✓     New security offices on the second floor

✓     Behind the scenes demolition and improvements

Phase 2 – Currently Underway

✓     New first-floor restrooms

✓     New first-floor customer service area

✓     New first-floor retail spaces

✓     Relocation and installment of new escalator

✓     Improved waiting areas with exterior views

✓     New digital real-time information signs

The new Customer Service area, first floor restrooms, and escalator are open! Now you can purchase bus passes and get information about schedules and system maps all from the first floor!


The Plaza now has three waiting areas conveniently located near Sprague and Wall streets.  Designated space has been made available for Paratransit passengers near the Riverside entrance. Look for our new charging stations that make it easy to power up while you’re waiting for your next ride.


The cougars are in their new home and have settled in nicely.  Be sure to check out the new two-story LED waterfall backdrop thanks to artist, Ken Spiering.


To sum it up, here are a few things to keep in mind during your next visit:

  • Joe’s Mini-Mart is currently on the second floor, but will be moving to its new first floor location soon.
  • The skywalks and the Mobility Training Center are open to the public and accessible using the stairs, elevator, and escalator.
  • 2nd floor restrooms are closed but you can still visit facilities on the first floor.
  • There are a few minor finishing touches that may require some work.  Please stay clear of any roped-off areas or equipment. Safety first!
  • Don’t forget to check out our new Real Time monitors to find out when your next bus is coming and in what zone.
  • Have a question? Ask!  Customer Service representatives and security personnel are on deck to help you out.

And be sure to come by the Plaza’s First Friday event on June 2nd where we’ll be showcasing work from artists Penny Cannon, Brian Gabbard, and Jonathan Finck.

Are you a downtown business located near the Plaza? Learn More (.pdf)

Retail and Event Space Now Available

Interested in leasing space or booking an event at the Plaza?

Contact Us

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STA Board of Directors Approves Walker Construction Bid for Plaza Renovation

At their March board meeting, the STA Board of Directors approved the award of the construction contract for the STA Plaza renovation to Walker Construction. Walker’s bid was the lowest of four competitive bids received. The contract was signed on March 31st. “Our goal is to minimize disruption to our customers and neighbors, and keeping the Plaza open during the remodel is key to doing that,” said Spokane County Commissioner and STA Board Chairman, Al French. “Walker’s experience and capabilities are well-suited for this multi-phase renovation project. We’re very pleased that their bid is within budget and represents a very good value to the community.”

Construction is expected to begin in the latter half of April. Plaza neighbors and customers will be kept apprised through proactive and ongoing communications, including weekly project updates to stakeholders.

The goal of the Plaza renovation project is to support a vibrant downtown by improving the Plaza’s functionality for the customer and community. Completing the capital renovation project fulfills a commitment made in 2008 to the downtown community to enhance the customer and visitor experience. The project was halted during the Great Recession, but reinitiated in 2014 as the economy showed signs of improvement.

Spokane Transit is also in the midst of a public outreach process seeking community input on a preliminary proposal to increase passenger fares. The potential increase is tied to STA’s passenger fare policy which closely tracks annual operating costs, and is unrelated to the funding for the capital renovation project at the STA Plaza.

For more information, and to sign up for regular updates, please visit