Change is coming to the plaza

Change is coming to the plaza.

Spring 2016 — Summer 2017

We want to keep you in the loop. We’re building this site to provide the community with construction updates, impact notices and news.

Construction Updates

Starting in early August, construction activity at the STA Plaza will ramp up for Phase 2 of the renovation project.  Phase 1 included building new security offices on the second floor, as well as some behind the scenes demolition and improvements.  Phase 2 includes a significant amount of construction on the first floor that will require some temporary changes until the project is complete.

Here’s what we’ll be working on behind the wall:

  • New first floor restrooms
  • New first floor customer service area
  • New first floor retail spaces
  • Relocation and installment of new escalator
  • Improved waiting areas with exterior views
  • New digital real-time information signs

Here’s what you’ll notice about the Plaza during Phase 2 of the project:

  • The 2nd floor businesses, services and skywalks will remain open to the public (you can access the 2nd floor using the stairs or the elevator)
  • Interior construction walls will be installed to keep work areas separate from customers
  • The Sprague Avenue entrance will be closed (Riverside Avenue & Wall Street entrances will remain open)
  • To facilitate heavy construction, an early closure time of 8:00 PM may be necessary. The Plaza will be open during regular operating hours, until further notice.
  • No impacts to loading zones or bus schedules are expected

Here’s how you can help:

  • Be Safe! Stay clear of construction areas and equipment
  • Have a question? Ask!  Customer Service representatives and security personnel are on deck to help you out.

Are you a downtown business located near the Plaza? Learn More (.pdf)


Interested in leasing space at the Plaza?

Contact Leasing

Stay in the Know

Email updates

Send me email updates on STA Plaza construction progress, community impact and news.

STA Board of Directors Approves Walker Construction Bid for Plaza Renovation

At their March board meeting, the STA Board of Directors approved the award of the construction contract for the STA Plaza renovation to Walker Construction. Walker’s bid was the lowest of four competitive bids received. The contract was signed on March 31st. “Our goal is to minimize disruption to our customers and neighbors, and keeping the Plaza open during the remodel is key to doing that,” said Spokane County Commissioner and STA Board Chairman, Al French. “Walker’s experience and capabilities are well-suited for this multi-phase renovation project. We’re very pleased that their bid is within budget and represents a very good value to the community.”

Construction is expected to begin in the latter half of April. Plaza neighbors and customers will be kept apprised through proactive and ongoing communications, including weekly project updates to stakeholders.

The goal of the Plaza renovation project is to support a vibrant downtown by improving the Plaza’s functionality for the customer and community. Completing the capital renovation project fulfills a commitment made in 2008 to the downtown community to enhance the customer and visitor experience. The project was halted during the Great Recession, but reinitiated in 2014 as the economy showed signs of improvement.

Spokane Transit is also in the midst of a public outreach process seeking community input on a preliminary proposal to increase passenger fares. The potential increase is tied to STA’s passenger fare policy which closely tracks annual operating costs, and is unrelated to the funding for the capital renovation project at the STA Plaza.

For more information, and to sign up for regular updates, please visit